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What will happen during the appointment with a hearing professional?

The first thing an ENT or an audiologist will do is compile a complete case history.  A good case history is often the key to a successful hearing rehabilitation program.  The case history allows discussion of wants, needs, and expectations.  A thorough case history will probably include questions similar to the questions that follow.  After a complete case history, the ENT or audiologist should complete a comprehensive hearing test.  The results of the hearing test, coupled with the difficulties identified, will be the basis for developing a comprehensive plan of action.

Common questions asked by a hearing professional

Why you have come to the ENT/ audiologist for help?  What difficulties are you experiencing?
Be detailed with the answers.  Describe not only general difficulties, but also use specific examples that will provide the ENT or audiologist with a clear picture of the problem.  For example, you may say, "I have difficulty hearing my grandchildren.  At my grandson's birthday party last month I was unable to participate in the conversation at the pizza party."

If you are specific in your answers, the professional will understand how the hearing impairment is affecting communication and it will give the examiner information about the your lifestyle.  This is important because treatment options and recommendations often differ based on one's lifestyle.  For example, different recommendations may be made for a person who is very active, working, and travels frequently, compared to someone who lives in a nursing facility and is unable to drive.

Have you previously had your hearing tested?

Have you worn a hearing aid in the past?  Do you wear one now?  If so, is it helpful?  In what areas could it be improved?

Have you ever been exposed to loud noises during an extended period of time?

Is there any family history of hearing loss?


Have you ever had middle ear infections or wax accumulation?
These problems can create a temporary hearing loss (conductive hearing loss) and need to be addressed if necessary.

Do you experience any ringing in your ears (tinnitus)?
This can be an indicator of a larger medical problem or, more commonly it can be a side effect of hearing loss.  The hearing professional will also ask about severe dizziness or balance problems (vertigo).

Do you have any other health conditions or concerns?  What medications do you take?
There are some medications that can be harmful to hearing, such as powerful antibiotics or chemotherapy.  Related medical conditions must be factored into treatment options.

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