I.D.E.A.S., Inc. Store Policy

For each visitor to our Web page, our Web server usually automatically recognizes the consumer's domain name and e-mail address. We collect the domain name and e-mail address of visitors to our Web page, information volunteered by the consumer, such as name, address, telephone number, and fax number. The information is not shared, sold or rented to other organizations for commercial purposes without your permission. It will be disclosed if we are legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws, or to protect against unauthorized use of our Web site.

We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with questions or information regarding orders they have placed on-line.

When we receive financial information, we redirect visitors to PayPal.

Return Policy

All material may be returned for a full refund within 14 days of the shipping date if the product is returned in new, unused condition.

If your product arrives from us in damaged condition, please call us right away at 440-256-1880. Thank you.

Shipping Policy

We try our best to process and ship orders within 48 hours. Most of our orders are sent through the United States Postal Service. If you require expedited shipping or a guaranteed delivery date, please call us at 440-256-1880. We do not ship or process orders on holidays or weekends.

Online Course Account
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Online courses

Environment and Communication
Assessment Toolkit for Dementia Care

Speech-Language Pathologists,
Nurses, and Occupational Therapists
Learn about this exciting new resource!

Available from
Health Professions Press

Environment and Communication Assessment Toolkit for Dementia Care (ECAT)

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I.D.E.A.S., Inc., 8051 Chardon Road, Kirtland, Ohio 44094 | Phone: 440.256.1880 | Fax: 440.256.1881